Privacy Policy

Last updated: February 2026

Information We Collect

We collect information you provide directly — such as your name, email address, and payment information — as well as uploaded photos used to generate personalized storybooks. We also collect usage data and device information automatically.

How We Use Your Information

We use your information to provide, maintain, and improve the PictuBook service; process transactions; send account-related communications; prevent fraud; and personalize your experience.

Data Sharing

We do not sell your personal data. We share data only with service providers who help us operate our services (such as Cloudflare, Stripe, and Lulu) and when required by law.

Data Retention

We retain your account information for as long as your account is active. Generated storybook assets are stored for the duration of your account. You may request deletion at any time from your Settings.

Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at the address below.

Contact Us

For privacy inquiries, reach us at [email protected]. We aim to respond to all requests within 30 days.